Guest Services
experience in a safe, clean, and friendly environment. Welcome To Lincoln Financial Field”
As Chairman/CEO of the Philadelphia Eagles, let me be the first to say, “Welcome to our new home! Welcome to Lincoln Financial Field!”
And as the proud steward of one of the most storied sports franchises in history, let me also say how proud we are to know that with the opening of Lincoln Financial Field we are ushering in a new era not only in the history of the Eagles but in the history of the city as well. Undoubtedly a gleaming new icon for the city of Philadelphia, Lincoln Financial Field also is destined to become America’s foremost sports and entertainment venue.
As we open the doors of Lincoln Financial Field to the public, we want you, our loyal fans, to know that, in addition to winning football games, our number one priority is to provide you with the ultimate in customer service and entertainment.
We are certain that the amenities and overall experience at Lincoln Financial Field will be unlike any before seen in Philadelphia. Whether it’s in the stands where seats offer you unsurpassed sightlines, or in the spacious new concourses where you will find an outstanding variety of food, beverage and merchandise options, it is our hope that you will enjoy every Eagles game and special event to the fullest.
Know, too, that we want your experience at Lincoln Financial Field to be a thoroughly enjoyable one from the very moment you enter the grounds to the moment you exit the building. With that in mind, we encourage you to provide us with feedback as often as possible in order that we may continue to serve you in the manner that best suits your status as a loyal fan. We want to hear from you – about those things that meet with your satisfaction and about how we can better serve you.
Once again, welcome to our new home. All we ask of you is that you, in turn, make yourself at home.
Sincerely,
Jeffrey Lurie
Fans who want to report issues and concerns, ask for information, or call for assistance in an easy and convenient way, can do so by utilizing our TEXT ASSIST text message service. Fans can send their text to the word ASSIST and the issue and location to (267) 570-4444 or scan the QR codes located on stadium signage and seatbacks to autogenerate a text message to send to our TEXT ASSIST line.
Fans wishing to report fan behavior during an event may contact a Game Day Staff member, Security Staff member, member of the police, or call/text our In-Stadium Hotline at (267) 570-4444. Fans looking to text the number can do so by texting the word ASSIST and their issue and location to (267) 570-4444.
