Please refer to the Designated Driver Program and MADD (Mothers Against Drunk Driving) for more information on responsible drinking at Lincoln Financial Field.

Animals   Service animals and service animals in training are permitted at Lincoln Financial Field.  All other animals are prohibited. If you require ADA accomodations, contact our Guest Services Hotline at 267.570.4400.

ATM's   There are nine (9) ATMs available at the following locations:

HeadHouse Lobby
Main Concourse - Sections 106, 113, 122, 136
Club Level - Behind Sections C6, C27
Upper Concourse - Sections 226, 242

Bag Search   Lincoln Financial Field prohibits bags larger than 12" x 12" x 12" from being brought into the stadium. All bags are subject to search upon entry and are subject to additional searches within the stadium. This policy is in effect for all Guests of Lincoln Financial Field. We encourage Guests to enter the stadiume early to avoid delays.

Banners and Signs   Signs, banners or similar items that are obscene or indecent, not event-related, potentially offensive to other patrons, capable of blocking the views of other Guests or otherwise deemed dangerous or inappropriate by the Eagles are prohibited. Signs must be handheld, event-related, in good taste and cannot obstruct another Guest's view or otherwise interfere with another Guests' enjoyment of the game. They may not contain commercial messages, logos or political endorsements and may not be hung on the stadium structure. Signs on poles or sticks larger than 2 feet in length, constructed of wood or metal material, are also not permitted. Management reserves the right to confiscate signs that are in violation of stadium policy.

Bottles, Cans & Beverage Containers   Bottles, cans or beverage containers of any kind are not allowed into Lincoln Financial Field. A search will be conducted at the gates to prevent these and other prohibited items from entering the stadium. Please refer to Prohibited Items and Behavior for more information. Exceptions will be made for those with medical requirements and/or special needs.

Bud Light Eagles Nest  The Bud Lite Eagles Nest is located on the Northwest corner near Section 137.  To access this area, Guests must have a game ticket designated Bud Light Eagle Nest.                                                                            

Bud Zone Bar   The Bud Zone Bar is located on the concourse behind Section 108 at Lincoln Financial Field. It features televisions and ice cold beverages from the Anheuser-Busch family of brands. The Bud Zone Bar is the perfect place to visit during the game. Adults under the age of 30 must show proof of age to purchase alcoholic beverages

Cameras   Cameras (still only) are permitted inside Lincoln Financial Field as long as their use does not interfere with the game or other Guests' enjoyment of the game. Feel free to ask event staff to snap a picture of your group to capture your special moment at Lincoln Financial Field!  Video cameras, mono/tripods and professional cameras with zoom lenses greater than 200mm or larger than eight inches in length are prohibited.

Cell Phones   Cell phones are allowed in the stadium as long as their use does not interfere with other Guests enjoyment of the game.

Cheerleader and SWOOP Appearances   Guests have the opportunity to book Philadelphia Eagles Cheerleaders and SWOOP for appearances at a company party, grand opening, or other corporate functions. If you are interested in having our Cheerleaders mingle with your Guests, please call 215.463.2500 for more information on how to submit a request. For SWOOP appearances, please call 215.339.6886 for more information on how to submit a request.

Children's Ticket Policy   Children two (2) years of age and under do not need a ticket to enter Lincoln Financial Field. They must be seated on a parent or guardian's lap and not interfere with the sightlines of other Guests. All children who have reached their third birthday must have a ticket for admission and sit in their own seat. Children must have a ticket to receive a promotional item.

Club Lounges   All Presidents Club Guests, Touchdown Club Members, Suite Guests and Club Seatholders are invited to visit the two (2) exclusive Club Lounges during events at Lincoln Financial Field. The two 40,000 square-foot Club Lounges are located on the Club levels of the east and west sidelines. These spacious Lounges have full-service bars, concession stands and merchandise shops. For additional information on our Premium seating areas, please call the Premium Services Hotline at 267.570.4150 or send an email to clubseats@LincolnFinancialField.com.

Club Seats   There are 8,740 Club Seats at Lincoln Financial Field. Club Seatholders have access to the Club Lounges two (2) hours prior to the start of Eagles games, and no less than one (1) hour prior to the start of other events. They also have access to the Club Lounges for one (1) hour following the conclusion of every event. For additional information on our Premium seating areas, please call the Premium Services Hotline at 267.570.4150 or send an email to clubseats@LincolnFinancialField.com.

Code Of Conduct   The Philadelphia Eagles are committed to creating a safe, comfortable and enjoyable experience for allGuests, both inside Lincoln Financial Field and throughout our parking areas. Our staff will proactively intervene to support an environment where are Guests can enjoy the event experience free from the following behaviors:

• Abusive, foul or disruptive language and obscene gestures
• Intoxication or other signs of impairment related to alcohol consumption or other drug use
• Fighting, taunting or threatening remarks or gestures
• Sitting in a location other than the Guests ticketed seat
• Displays of affection not appropriate in a public setting
• Obscene or indecent clothing
• Any disruption to the progress of the event by Guests actions
• Any behavior which otherwise interferes with other Guests' enjoyment of the game

Each Guests should hold his or her ticket and be ready to display it to event staff or stadium security to verify their seat location.  Violations of the Code of Conduct may result in the Guest being ejected, arrested by police, or having his/her tickets revoked. All Season Ticket Holders are responsible for their conduct as well as the conduct of their Guests and/or persons using their tickets.

Guests are encouraged to report issues and concerns by:

• Contacting nearby event staff or security personnel
• Calling the In-Stadium Hotline at 267.570.4444
• Texting 78247 then the word ASSIST <space> your issue and location

Concessions   Aramark is the concessionaire for Lincoln Financial Field. For your convenience, all concession stands at Lincoln Financial Field accept MasterCard, MasterCard PayPass, Visa and American Express. 

Concierge Desks   Concierge desks are located in all Premium Areas to assist Guests with lost and found, lost children, stadium directions, emergencies, general information and accommodations for Guests with disabilities. These desks are staffed with knowledgeable attendants ready to assist Guests needing information.

Customer Service   Guests with a compliment, complaint or comment may express it, in person, at one of the Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226. Premium Guests are encouraged to fill out a comment card at the Concierge desks located in all Premium Areas. Additional written feedback may be directed to fanfeedback@LincolnFinancialField.com or by calling the Guest Services Hotline at 267.570.4400.

Reporting Fan Conduct:  We are committed to improving the game day experience and providing a safe, clean and friendly environment.  Call our In-Stadium Hotline at 267.570.4444 or text 78247 followed by the word ASSIST <space> and your issue and location.

Designated Driver Program   As part of Lincoln Financial Fields commitment to public safety, Guests can receive a Designated Driver wristband and coupon for a free soft drink.  Please visit a Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226, Concierge desk in aPremium Area or our Headhouse Plaza location.

Eagles Kids Club   Kids age 14 and under have the chance to become a member of the Eagles Kids Club, the largest kids club in the NFL! Eagles Kids Club members receive monthly opportunities to enter contests, win prizes and participate in once-in-a-lifetime events at Lincoln Financial Field.  For more information, visit www.PhiladelphaEagles.com/kids, email to kidsclub@PhiladelphiaEagles.com or call 267.570.4300.

Eagles Youth Partnership   Founded in 1995, Eagles Youth Partnership (EYP) is the charitable wing of the Philadelphia Eagles. Tackling childrens health and education issues, EYP teams the Eagles organization and its players with corporate and community partners to deliver services, grants, incentives and messages to children that positively influence their lives. The signature programs of EYP are the Eagles Eye Mobile and Eagles Book Mobile, which provide free eye exams, eyeglasses, storybook readings and books for underprivileged children in the Greater Philadelphia region.

Every August, Eagles Youth Partnership and the Philadelphia Eagles host the Annual Eagles Carnival & Auction at Lincoln Financial Field. This ticketed fund raiser is open to the public and all proceeds benefit the programs of EYP. For more information visit EaglesYouthPartnership.org or call 215.463.2500.

Eagles Youth Partnership's Mission  To enhance opportunities and improve the quality of life for children and youth in the Greater Philadelphia region through health and education partnerships.

Elevators  Lincoln Financial Field is equipped with elevators at the following locations:

• SCA Club & Suite Entrance
• West Club and Suite Entrance
• HeadHouse Lobby

• Pepsi Gate: Northeast corner of the stadium
• Comcast Gate: Northwest corner of the stadium
• Verizon Wireless Gate: West side of the stadium
• South Gate: South corner of the stadium
• HeadHouse VIP Gate: Touchdown Club, Red Zone Suites & Seats, Tailgate Club Guests only
• SCA Club & Suite Entrance: Suiteholders, Club Seatholders, and Guests with disabilities only
• West Club & Suite Entrance: Suiteholders, Club Seatholders, and Guests with disabilities only

Escalators   Escalators are located at the following locations: HeadHouse, East, Northeast, Northwest, and West sides of the stadium; more specifically behind Sections 125, 128, 135, 227, 235 and 241.

Family Restrooms   Family restrooms are designed for the use of Guests with small children and Guests with disabilities. These restrooms are located on the concourse behind Sections 107, 119, Suite 17, Suite 118, Suite 166, Sections C6, C16, C27, C35, 207, 213, 224, 231, 237 and 241. All family restrooms are accessible and equipped with baby changing tables.

Family Section (Alcohol-Free)   The alcohol-free Family section is located in Section 217. This section was created to give families the option to enjoy the event in an alcohol-free environment.

Fan Mail   Letters to Eagles players should be sent directly to:

Player Name c/o Philadelphia Eagles
NovaCare Complex
One NovaCare Way
Philadelphia, PA 19145

The Eagles Organization cannot assume responsibility for lost or misdirected articles. Due to a large volume of requests, the Eagles do not accept items to be signed by players or take responsibility for the return of personal items.

First Aid   For Guest safety and convenience, there are six (6) First Aid locations at the stadium where medical treatment is available:

HeadHouse - HeadHouse Lobby adjacent to the Ticket Office.
Main Concourse - Behind Sections 114 and 136.
Upper Concourse - Behind Sections 217, 233 and 242

Emergency Medical Technicians with Automatic External Defibrillators (AEDs) are also positioned throughout the stadium and are ready to respond to emergencies.

Guests needing medical assistance are encouraged to contact nearby event staff, security personnel or Philadelphia Police for assistance and directions to these first aid locations.

Football Return Policy   Footballs that enter the seating area during pre-game and warm-up periods must be returned to the field. Any footballs that enter the seating area during regular game play may be kept by the Guests.

Gate Opening Times   The HeadHouse Plaza, located at the North end of the stadium, will generally open three (3) hours prior to Eagles games. Club and Suites will typically open two (2) hours prior to the scheduled start of the game. Inner stadium gates will open an hour and a half (1½ ) prior to the start of the game. For specific event information, log on to LincolnFinancialField.com for a complete schedule of gate opening times or call our Guest Services Hotline at 267.570.4400.

Gender Specific Search Lines   At every gate and entrance, signs designate each security search line as: Male, Female or Family.  Family lines are for groups that prefer to stay together through the security process.  Please locate and follow the signs for your designated security search line.  This layout has been designed to improve the flow through security and ensure you get into Lincoln Financial Field in a timely manner.

Go Green!   The Philadelphia Eagles are committed to improving the environment – we already wear green, think green and bleed green. Now it's time to GO GREEN! Recycling and clean green power initiatives have been launched at the team's offices within the NovaCare Complex as well as Lincoln Financial Field. Please make sure to recycle all plastic bottles in the appropriate, Go Green! receptacles located throughout the concourses. When you go to Lincoln Financial Field, GO GREEN! RECYCLE!!!

Our Mission - to GO GREEN!
To create and sustain championship performance on the field and in the community through programs that promote the quality of life in our region, green the environment and to improve our impact on the planet.

Guest Services Centers   There are four (4) Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226. Guest Services Centers assist Guests with lost and found, lost children, stadium directions, emergencies, My First Eagles Game Certificates and accommodations for Guests with disabilities such as Braille guides, text pagers and assistive listening devices. These centers are staffed with knowledgeable attendants ready to assist Guests needing information.

HeadHouse & Headhouse Plaza   While Lincoln Financial Field is a bold testament to the Eagles present and future, we have not forgotten the past. As you enter the Lincoln Financial Field HeadHouse, you'll be engulfed by memories of Eagles seasons past. Included in our visual presentation is a franchise timeline, featuring some of the Eagles defining moments. The HeadHouse is one of the signature design elements of Lincoln Financial Field; built in tribute to the old railroad stations in Pennsylvania. This stand-alone building on the North side of the Stadium is open all year round and contains the Eagles Ticket Office, the Eagles Pro Shop, Red Zone Lounge and the ten (10) Red Zone Suites.

A destination point all by itself, the HeadHouse Plaza is located just inside the gates at the North end of Lincoln Financial Field. The 100,000 square-foot plaza features a giant video screen, entertainment, food and beverages, a team store, the Miller Lite Tailgate Zone, Touchdown Club and the Interactive Zone featuring an array of games and entertainment options for kids and adults alike.

Housekeeping   As our mission statement reads, Lincoln Financial Field strives to present our Guests with a safe, clean and friendly environment at all times during your visit. If you see or experience a housekeeping problem or maintenance concern, please notify your nearest event staff member, visit a Guest Services Center located on the concourse behind Sections 121, 136, 206 and 226 or a Concierge desk located in all Premium Areas.

Guests may also call our In-Stadium Hotline at 267.570.4444 to report an issue or send a text to 78247 followed by the word ASSIST <space> your issue and location.  A member of Lincoln Financial Field staff will be immediately dispatched to the location to remedy the situation. If you would like to voice a concern, post-game, please contact the Guest Services Hotline at 267.570.4400.

In-Stadium Hotline (x4444)   Guests who wish to anonymously report fan behavior without alerting an event staff, security personell or Philadelphia Police may do so by calling our In-Stadium hotline number at 267.570.4444.  Lincoln Financial Field staff are trained to respond quickly and accordingly.  Please refer to the Text Message Service for additional information on anonymously reporting fan behavior at Lincoln Financial Field. 

Interactive Zone   You are encouraged to make time before the game to test your skills, learn more about the game of football and just have a good time at the Interactive Zone. Located in the HeadHouse Plaza at Lincoln Financial Field, the Interactive Zone allows Guests to get into the game before they actually get in to the game.

Lost And Found   All Guests looking to claim or report lost items during an event should visit one of the Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226 or a Concierge desk located in all Premium Areas. Guests inquiring about lost items at previous events should contact the Lost and Found hotline at 267.570.4094 or send an email to lostandfound@LincolnFinancialField.com.

Lost items will be kept for one month; those unclaimed after that time will be donated to charity.  Lincoln Financial Field cannot be held responsible for lost or damaged items.

Lost Children And Guests   Lost children and Guests should be taken to one of the Guest Services Center located on the concourse behind Sections 121, 136, 206 and 226 or a Concierge desk located in all Premium Areas. Parents looking for a lost child should check with the nearest event staff, security personnel or Philadelphia Police for assistance. For safety reasons, Lincoln Financial Field is unable to make stadium-wide announcements for lost children or Guests.  Please refer to the Safe in the Seat Program for more details.

MADD (Mothers Against Drunk Driving)   Lincoln Financial Field and the Philadelphia Eagles have teamed up with MADD to promote Guest safety. For more information on MADD services, visit the MADD booth located on the concourse behind Section 120.

MasterCard PayPass   MasterCard PayPass allows Guests with credit cards containing RFID embedded chips convenient and fast payment options at concession lines. To use MasterCard PayPass, simply tap the card on the reader in front of each register. MasterCard PayPass cannot be used at Eagles Merchandise locations.  For more information on MasterCard PayPass technology, log onto LincolnFinancialField.com/paypass.

Media Entrance   The entrance for the media is located on the west side of the stadium just south of the Verizon Wireless Gate. Only members of the media with proper credentials may use this entrance. Upon entering, bags will be inspected and tagged accordingly.

Merchandise   For your convenience, all points of sale accept MasterCard, Visa, American Express, Discover and Travelers Checks. The Eagles Pro Shop in the HeadHouse Plaza is open seven (7) days a week during the season. The daily operating hours are: Monday–Saturday, 10 am to 5 pm, and Sunday, 11 am to 4 pm. For convenient shopping, visit PhiladelphiaEagles.com or please call 888.24.STUFF.

Miller Lite Tailgate Zone   The Miller Lite Tailgate Zone is located in the HeadHouse Plaza at Lincoln Financial Field. This area is open to the public with seating and televisions to entertain pre-game. It also features pre-game appearances by Eagles Cheerleaders, Eagles alumni, and of course, ice cold beverages from the Miller Brewing Company family of brands. Adults under the age of 30 must show proof of age to purchase alcoholic beverages.

Miller Lite Phlite Deck   The Miller Lite Phlite Deck is the ultimate destination for Eagles fans who love to party! Located on the south corner behind Section 107, the Miller Lite Phlite Deck provides the most exciting atmosphere and the ultimate Eagles football experience. You must have a game ticket, credential and be 21 years of age or older to enter the Miller Lite Phlite Deck. Adults under the age of 30 must show proof of age to purchase alcoholic beverages.  For more information, log onto PhiladelphiaEagles.com/millerlite.

My First Eagles Game Certificates   To commemorate a first visit to Lincoln Financial Field and a Philadelphia Eagles game, sign up to have a My First Eagles Game Certificated mailed to your home address.  Visit the nearest Guest Services Center located on the concourse behind Section 121, 136, 206 and 226 to sign up for your certificate.  They are encouraged for Guests of ALL ages - young and old!  For additional questions concerning our My First Eagles Game Certificate program, contact the Guest Services Hotline 267.570.4400.

National Anthem  The Philadelphia Eagles hold tryouts for the National Anthem each year in the spring/summer. For information on tryouts, please visit PhiladelphiaEagles.com or call the Eagles Marketing Department at 215.463.2500.

Parking   Parking areas are generally open (5) five hours prior to kick off. Reserved parking is available for Suiteholders, Touchdown Club members, Red Zone Seatholders and Club Seatholders only. In conjunction with the safety directives of the NFL, all reserved parking areas are subject to a vehicle inspection prior to an event

Payphones/TDD Phone   For your convenience, a payphone is located on the main concourse behind Section 137. This phone is equipped with TDD capabilities (Telecommunications Device for the Deaf)

Pennsylvania Lottery Machines   Check out the new Eagles Instant Scratch Off Ticket game from the Pennsylvania Lottery, featuring six top cash prizes of $50,000.  Machines are located throughout Lincoln Financial Field, so why not try your luck when you're at the game. PA Lottery vending machines are located behind the following sections: 106, 122, C6, C16, and in the HeadHouse Lobby. Each ticket is $5. If you win a cash prize, it may be redeemed at the Eagles Ticket Office window in the HeadHouse Lobby. Must be 18 or older to play. Proceeds benefit older Pennsylvanians.

Police Room   The Police Room is located on the Service Level near the loading dock on the East side of the stadium. Any inquiries about someone who has been removed by police should be referred to Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226 or a Concierge desk located in all Premium Areas.

Prohibited Items
In conjunction with the National Football League and for the safety of our Guests and employees, the following are prohibited: