A-Z Stadium Information

 

NFL Implements Fan Code of Conduct | New Bag Policy

AAA Mid-Atlantic Roadside Assistance AAA offers post-game roadside assistance for up to three (3) hours following each Eagles home game. Limited service is available including lockout rescue, flat tire service and jump-starts. For assistance, Fans are encouraged to call 1.800.AAA.HELP or contact your nearest event staff or security personnel.

Eagles Fan Zone Seats Eagles Fan Zone is located in Sections M9 to M15 of Lincoln Financial Field.. Eagles Fan Zone tickets for Section M9 through M15 are valid for stadium admission. However, they do NOT entitle the ticket holders access to the SCA or Panasonic Club Lounges.

ADA/Accessibility The Eagles have made it top priority to accommodate the needs of our Fans with disabilities. We welcome members of our disabled community to Lincoln Financial Field, which is fully compliant with the Americans with Disabilities Act.

North Gate is our ADA designated gate. Any persons with disabilities may use this gate for expedited entry as well as the SCA and Panasonic VIP entrances.

Lincoln Financial Field is designed with accessible parking, accessible vehicle drop off areas, power assisted doors, restrooms, concessions, water fountains, ATMs, seating areas, assistive listening devices, a TDD phone, mobile event captioning devices, as well as Braille guides and menus for all concessions. Please refer to the Guide for fans with disabilities for more detailed information online at LincolnFinancialField.com or by calling the Guest Services Hotline at 267. 570.4400 (VOICE: 267.570.4400. RELAY: 711)

ADA Ticket Fraud ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection.

Address The street address for Lincoln Financial Field is: One Lincoln Financial Field Way, Philadelphia PA 19147. Fans using a GPS for transportation assistance will receive better results by using: 1020 Pattison Avenue, Philadelphia PA 19147.

Aisle Policy In order to not miss any action of Eagles football, Lincoln Financial field event staff will ask fans to wait at the top of the aisle until the end of a play to return to their seats. This policy will be enforced throughout the game and your cooperation is appreciated.

Alcohol Policy Lincoln Financial Field, Aramark Concessions, Contemporary Services Corporation and APEX work hard to promote responsible consumption of alcoholic beverages. Our alcohol policies are listed below and are also posted at concession locations.

  • All fans purchasing alcohol, who appear to be less than 30 years old, must present a valid ID.
  • No alcohol will be sold to fans who appear intoxicated.
  • There will be a two (2) beer limit per transaction.
  • Alcoholic beverages served in Premium Areas such as the Touchdown Club, Red Zone North and South Lounge will not be permitted to leave the Premium Area. All alcoholic drinks must be disposed of before leaving the Premium Area.
  • Management reserves the right to cut off alcohol sales at its discretion.
  • Fans passing alcohol to minors will be ejected and subject to arrest.
  • Fans possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected.
  • Fans passing alcohol to minors will be ejected and subject to arrest.
  • We reserve the right to refuse the sale of alcohol to any fan.
  • Alcoholic beverages may not be brought into the stadium. Any attempt to bring alcohol into the stadium will be considered a violation of the Code of Conduct and may result in the fan being ejected, arrested or tickets being revoked.
  • Members of the Game Day Staff are specifically trained and available to assist fans with alcohol related incidents.

Please refer to the Designated Driver Program and MADD (Mothers Against Drunk Driving) for more information on responsible drinking at Lincoln Financial Field.

Animals Service dogs and service dogs in training are permitted at Lincoln Financial Field. All other animals are prohibited. If you require ADA accommodations, contact our Guest Services Hotline at 267.570.4400. Please refer to Prohibited Items and Behavior.

ATM’s There are nine (9) ATMs available at the following locations: HeadHouse Lobby, 106, 113, 122, 136, C6, C27, 226, 242.

Baby Changing Tables For your convenience, baby changing tables are located in all family restrooms throughout Lincoln Financial field. Please refer to Family Restrooms for specific stadium locations.

Bag Search Fans are encouraged to limit the number of items they bring with them to the stadium. They will be able to carry (1) of the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines awaiting entry into the stadium:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12.”
  • One-gallon clear plastic freezer bag (Ziploc bag or similar).
  • Small clutch bags, approximately the size of a hand but not larger than 4.5″ x 6.5″, with or without a handle or strap, may be carried into the stadium along with one of the clear bag options.
  • An exception will be made for medically necessary items after proper inspection.

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, seat cushions, computer bags and camera bags, any bag larger than the permissible size or binocular and camera cases larger than 6.5″ x 4.5″.

Banners and Signs Signs, banners or similar items that are obscene or indecent, not event-related, potentially offensive to other patrons, capable of blocking the views of other fans or otherwise deemed dangerous or inappropriate by the Eagles are prohibited. They may not contain commercial messages, logos or political endorsements and may not be hung on the stadium structure. Signs on poles or sticks larger than 2 feet in length, constructed of wood or metal material, are also not permitted. Lincoln Financial Field reserves the right to confiscate signs that are in violation of stadium policy.

Bottles, Cans & Beverage Containers Bottles, cans or beverage containers of any kind are not allowed into Lincoln Financial Field. A search will be conducted at the gates to prevent these and other prohibited items from entering the stadium. Exceptions will be made for those with medical requirements and/or special needs. Please refer to Prohibited Items and Behavior for more information.

Bud Light Eagles Nest The Bud Light Eagles Nest is located in the northwest corner of Lincoln Financial Field. For those with tickets to the Eagles Next, utilize the Xfinity Gate. Elevator access and steps to the Eagles Nest are located behind sections 131 and 132. Adults under the age of 30 must show proof of age to purchase alcoholic beverages.

Bud Light Zone The Bud Light Zone bar is located behind section 122 on the lower concourse. The Bud Light Zone is open to all fans. Adults under the age of 30 must show proof of age to purchase alcoholic beverages.

Cameras Cameras (still only) are permitted inside Lincoln Financial Field as long as their lens does not exceed 6 inches in length and does not interfere with the game or other fans’ enjoyment of the game. Feel free to ask Event Staff to snap a picture of you and your group to capture your special moment at Lincoln Financial Field! Video recording of events at Lincoln Financial Field is prohibited.

Cell Phones Cell phones are allowed in the stadium as long as their use does not interfere with other fans enjoyment of the game.

Cheerleader and SWOOP Appearances Fans have the opportunity to book Philadelphia Eagles Cheerleaders and SWOOP for appearances at a company party, grand opening, or other corporate functions. If you are interested in having our Cheerleaders mingle with your fans, please call 215.463.2500 for more information on how to submit a request. For SWOOP appearances, please call 215.339.6886 for more information on how to submit a request.

Children’s Ticket Policy Children two (2) years of age and under do not need a ticket to enter Lincoln Financial Field. They must be seated on a parent or guardian’s lap and not interfere with the sightlines of other fans. All children who have reached their third birthday must have a ticket for admission and sit in their own seat. Children must have a ticket to receive a promotional item.

Club Lounges All Presidents Club fans, Touchdown Club members, Suite Members and Club Seat Members are invited to visit the two (2) exclusive Club Lounges during events at Lincoln Financial Field. The two 40,000 square-foot Club Lounges are located on the Club levels of the east and west sidelines. These spacious Lounges have full-service bars, concession stands and merchandise shops. For additional information on our Premium seating areas, please call the Premium Services Hotline at 267.570.4150 or send an email to clubseats@LincolnFinancialField.com.

Club Seats There are 8,740 Club Seats at Lincoln Financial Field. Club Seatholders have access to the Club Lounges two (2) hours prior to the start of Eagles games, and no less than one (1) hour prior to the start of other events. They also have access to the Club Lounges for one (1) hour following the conclusion of every event. For additional information on our Premium seating areas, please call the Premium Services Hotline at 267.570.4150 or send an email to clubseats@LincolnFinancialField.com.

Code Of Conduct The Philadelphia Eagles are committed to creating a safe, comfortable and enjoyable experience for all fans, both inside Lincoln Financial Field and throughout our parking areas. Our staff will proactively intervene to support an environment where are fans can enjoy the event experience free from the following behaviors:

  • Abusive, foul or disruptive language and obscene gestures
  • Intoxication or other signs of impairment related to alcohol consumption or drug use
  • Fighting, taunting or threatening remarks or gestures
  • Throwing objects of any kind
  • Sitting in a location other than the fans ticketed seat
  • Displays of affection not appropriate in a public setting
  • Obscene or indecent clothing
  • Any disruption to the progress of the event by fans actions
  • Any behavior which otherwise interferes with other fans’ enjoyment of the game

Each fan should hold his or her ticket and be ready to display it to event staff or stadium security to verify their seat location. Violations of the Code of Conduct may result in the fan being ejected, arrested by police, or having his/her tickets revoked. All Season Ticket Members are responsible for their conduct as well as the conduct of their fans and/or persons using their tickets.

Fans are encouraged to report issues and concerns by:

  • Texting 78247 followed by the word ASSIST <space> your issue and location
  • Calling the In-Stadium Hotline at 267.570.4444
  • Contacting nearby game day staff or security personnel

Please refer to Reporting Fan Behavior for additional information.

Concessions Aramark is the concessionaire for Lincoln Financial Field. For your convenience, all concession stands at Lincoln Financial Field accept MasterCard, Visa and American Express.

Concierge Desks Concierge desks are located in all Premium Areas to assist fans with lost and found, lost children, stadium directions, emergencies, general information and accommodations for fans with disabilities. These desks are staffed with knowledgeable attendants ready to assist fans needing information.

Customer Service Fans with a compliment, complaint or comment may express it, in person, at one of the Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226. Premium fans are encouraged to fill out a comment card at the Concierge desks located in all Premium Areas. Additional written feedback may be directed to fanfeedback@LincolnFinancialField.com or by calling the Guest Services Hotline at 267.570.4400.

Designated Driver Program As part of Lincoln Financial Fields commitment to public safety, fans can receive a Designated Driver wristband and coupon for a free soft drink. Please visit a Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226, Concierge desk in a Premium Area or any of our remote locations to sign up.

Eagles Charitable Foundation The Eagles Charitable Foundation (ECF) was founded in 1995, and with the help of our partners and supporters, we have reached more than one million children in the Philadelphia region through health and education programs.

The organization has recently experienced a number of exciting changes including a transition from its previous name, Eagles Youth Partnership. Additionally, ECF will be amplifying its work providing access to vision care as well as expanding its commitment to autism research and services.

ECF takes its services directly to kids at their schools and in their neighborhoods. Its signature program – the Eagles Eye Mobile – leverages the celebrity and excitement of the Philadelphia Eagles football team enabling us to capture the attention of some of the hardest to reach children. The organization also partners with other local non-profits and leading institutions to provide grants focused on supporting autism research and services.

The Philadelphia Eagles Football Club is ECF’s largest funder, providing free office space at the NovaCare Complex, staff support and other resources. Corporate, foundation and individual donors join to support ECF’s efforts too. And there is both room – and need – for you! To read more about how you can join our team in caring for children, visit the Donate Now section on ECF’s site.

Eagles Charitable Foundation Mission Using our unique platform to provide children in the Philadelphia region greater access to vision care and autism research and services.

Elevators Lincoln Financial Field is equipped with elevators at the following locations:

  • SCA Club & Suite Entrance
  • Panasonic Club and Suite Entrance
  • HeadHouse Lobby

Elevator service priority is given to fans with disabilities followed by Club and Suite ticket members. Please be mindful of the elevator line procedure in the lobbies.

Emergencies If you need immediate assistance, please notify the nearest event staff, security personnel, Philadelphia Police, visit a Guest Services Center located on the concourse behind Sections 121, 136, 206 and 226 or or a Concierge desk located in all Premium Areas.

Fans are also encouraged to call our In-Stadium Hotline number at 267.570.4444 for assistance or send a text to 78247 then the word ASSIST <space> your issue and location.

In the event of a serious emergency at Lincoln Financial Field, all event staff, security personnel, Philadelphia Police and Philadelphia emergency response agencies are ready and available to assist all fans, including fans with disabilities. Pertinent information regarding the emergency situation and evacuation procedures will be provided over the public address system and on stadium televisions and scoreboards.

Entrances There are seven (7) fan entrances to Lincoln Financial Field. These locations are as follows:

  • Northeast Gate: Northeast corner of the stadium
  • XFINITY Gate (formerly Comcast Gate): Northwest corner of the stadium
  • Verizon Wireless Gate: West side of the stadium
  • South Gate: South corner of the stadium
  • HeadHouse VIP Gate: Touchdown Club, Red Zone Suites & Seats, Tailgate Club Members only
  • SCA Club & Suite Entrance: Suite Members, Club Seat Members, and Fans with disabilities only
  • Panasonic Club & Suite Entrance: Suite Members, Club Seat Members, and Fans with disabilities only

Escalators Escalators are located behind Sections 125, 128, 135, 227, 235 and 241.

Family Restrooms Family restrooms are designed for the use of fans with small children and fans with disabilities. These restrooms are located on the concourse behind Sections 107, 119, Suite 17, Suite 118, Suite 166, Sections C6, C16, C27, C35, 207, 213, 224, 231, 237 and 241. All family restrooms are accessible and equipped with baby changing tables.

Family Section (Alcohol-Free) The alcohol-free Family section is located in Section 217. This section was created to give families the option to enjoy the event in an alcohol-free environment.

Fan Mail Letters to Eagles players should be sent directly to:

Player Name c/o Philadelphia Eagles
NovaCare Complex
One NovaCare Way
Philadelphia, PA 19148

The Eagles Organization cannot assume responsibility for lost or misdirected articles. Due to a large volume of requests, the Eagles do not accept items to be signed by players or take responsibility for the return of personal items.

First Aid For fan safety and convenience, there are six (6) first aid locations at the stadium where medical treatment is available. First aid stations can be found in the following locations: HeadHouse Lobby, 114,136, 217, 233 and 242

Football Return Policy Any footballs that enter the seating area, at any time, may be kept by the fans.

Good Sport Designated Driver Program Bud Light wants to remind all Eagles fans to drink responsibly when attending Eagles games. Bud Light’s Good Sport program is a fan-focused alcohol responsibility initiative that encourages fans to become or use a Designated Driver.

Become a “Good Sport” at Eagles Home Games all season long. You can pledge to become a Designated Driver by stopping by and signing up at one of the three Good Sport booths at Lincoln Financial Field. The Good Sport Booths are located in these areas: Bud Light Zone (Section 122), the Bud Light Eagles Nest (Section 237) and on the Upper Concourse (Section 206).

Once you take the pledge to become a Designated Driver, you will receive a FREE non-alcoholic beverage at the game and you will be entered to become one of the Designated Drivers of the Game. If you are chosen, you will receive an Eagles Bud Light Good Sport Fleece pullover and an Eagles hat.Become a Designated Driver and everybody wins!

Become a Designated Driver and everybody wins!

Gate Opening Times The HeadHouse Plaza, located at the North end of the stadium, will generally open three (3) hours prior to Eagles games. Club and Suites will typically open two (2) hours prior to the scheduled start of the game. Inner stadium gates will open an hour and a half (1 ) prior to the start of the game. For specific event information, log on to www.LincolnFinancialField.com for a complete schedule of gate opening times or contact our Guest Services Hotline at (267) 570.4400.

Our Mission – to GO GREEN!
To create and sustain championship performance on the field and in the community through programs that promote the quality of life in our region, green the environment and to improve our impact on the planet.

Guest Services Booths There are four (4) Guest Services Booths located on the concourse behind Sections 121, 136, 206 and 226. Guest Services Booths assist fans with lost and found, lost children, stadium directions, emergencies, My First Eagles Game Certificates and accommodations for fans with disabilities such as Braille guides, mobile captioning devices and assistive listening devices. These centers are staffed with knowledgeable attendants ready to assist fans needing information.

HeadHouse & Headhouse Plaza The HeadHouse is one of the signature design elements of Lincoln Financial Field. This stand-alone building on the North side of the Stadium is open all year round and contains the Eagles Ticket Office, the Eagles Pro Shop, Red Zone Lounge and the Red Zone Suites. The HeadHouse Plaza is located just inside the gates at the North end of Lincoln Financial Field. The 110,000 square foot plaza features a giant video screen, entertainment, food and beverages, the Eagles Pro Shop and the Miller Lite Tailgate Zone, featuring an array of games and entertainment options for kids and adults alike.

A destination point all by itself, the HeadHouse Plaza is located just inside the gates at the North end of Lincoln Financial Field. The 100,000 square-foot plaza features a giant video screen, entertainment, food and beverages, a team store, the Miller Lite Tailgate Zone, and the Touchdown Club.

Housekeeping & Maintenance As our mission statement reads, Lincoln Financial Field strives to present our fans with a safe, clean and friendly environment at all times during your visit. If you see or experience a housekeeping problem or maintenance concern, please notify your nearest event staff member, visit a Guest Services Center located on the concourse behind Sections 121, 136, 206 and 226 or a Concierge desk located in all Premium Areas.

Fans may also call our In-Stadium Hotline at 267.570.4444 to report an issue or send a text to 78247 followed by the word ASSIST <space> your issue and location. A member of Lincoln Financial Field staff will be immediately dispatched to the location to remedy the situation. If you would like to voice a concern, post-event, please contact the Guest Services Hotline at 267.570.4400.

In-Stadium Hotline (x4444) Fans who wish to anonymously report fan behavior without alerting an event staff, security personel or Philadelphia Police may do so by calling our In-Stadium hotline number at 267.570.4444. Lincoln Financial Field staff are trained to respond quickly and accordingly. Please refer to the Text Message Service for additional information on anonymously reporting fan behavior at Lincoln Financial Field.

Lost And Found All fans looking to claim or report lost items during an event should visit one of the Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226 or a Concierge desk located in all Premium Areas. Fans inquiring about lost items at previous events should contact the Lost and Found hotline at 267.570.4094 or send an email to lostandfound@LincolnFinancialField.com.

Lost items will be kept for one month; those unclaimed after that time will be donated to charity. Lincoln Financial Field cannot be held responsible for lost or damaged items.

Lost Children And Fans Lost children and fans should be taken to one of the Guest Services Center located on the concourse behind Sections 121, 136, 206 and 226 or a Concierge desk located in all Premium Areas. Parents looking for a lost child should check with the nearest event staff, security personnel or Philadelphia Police for assistance. For safety reasons, Lincoln Financial Field is unable to make stadium-wide announcements for lost children or fans. Please refer to the Safe in the Seat Program for more details.

MADD (Mothers Against Drunk Driving) Lincoln Financial Field and the Philadelphia Eagles have teamed up with MADD to promote fan safety. For more information on MADD services, visit the MADD booth located on the concourse behind Section 120.

Media Entrance The entrance for the media is located on the west side of the stadium just south of the Verizon Wireless Gate. Only members of the media with proper credentials may use this entrance. Upon entering, bags will be inspected and tagged accordingly.

Merchandise For your convenience, all points of sale accept MasterCard, Visa, American Express, Discover and Travelers Checks. The Eagles Pro Shop in the HeadHouse Plaza is open seven (7) days a week during the season. The daily operating hours are: Monday–Saturday, 10 am to 5 pm, and Sunday, 11 am to 4 pm. For convenient shopping, visit http://store.PhiladelphiaEagles.com or please call 888.24.STUFF.

Miller Lite Tailgate Zone The Miller Lite Tailgate Zone is located in the HeadHouse Plaza at Lincoln Financial Field. This area is open to the public with seating and televisions to entertain pre-game. It also features pre-game appearances by Eagles Cheerleaders, Eagles alumni, and of course, ice cold beverages from the Miller Brewing Company family of brands.

Miller Lite Phlite Deck The Miller Lite Phlite Deck is the ultimate destination for Eagles fans who love to party! Located on the south corner behind Section 107, the Miller Lite Phlite Deck provides the most exciting atmosphere and the ultimate Eagles football experience. You must have a game ticket, credential and be 21 years of age or older to enter the Miller Lite Phlite Deck. Adults under the age of 30 must show proof of age to purchase alcoholic beverages. For more information, log onto PhiladelphiaEagles.com/millerlite.

My First Eagles Game Certificates To commemorate a first Philadelphia Eagles game, please visit the nearest Guest Services Booth located on the concourse behind Sections 121, 136, 206 or 226 to sign up for your certificate. These certificates are encouraged to fans of ALL ages, young and old! For additional questions concerning our certificate program, contact the Guest Services Hotline at (267) 570-4400.

North Gate North Gate is our ADA designated gate. Any persons with disabilities may use this gate for expedited entry as well as the SCA and Panasonic VIP entrances.

Nursing Rooms Nursing mothers are welcome to nurse their children wherever they feel comfortable. For a more private location, we provide two nursing rooms connected to our HeadHouse Lobby below section 129. Each room can be locked from the inside and is equipped with an electrical outlet, a lounge chair, a side table, and a television.

Parking & Tailgating Parking areas are generally open (5) five hours prior to kick off. Reserved parking passes are available for Suiteholders, Touchdown Club members, Red Zone Seatholders and Club Seatholders only. In conjunction with the safety directives of the NFL, all reserved parking areas are subject to a vehicle inspection prior to an event.

Tailgating is not permitted in the parking lots north of Pattison Avenue and west of Darien Street (Lots Q-W and the lot near the Nova Care Complex.) You can obtain a map of these parking areas by clicking: www.LincolnFinancialField.com/stadiuminfo/maps.

Payphones/TDD Phone For your convenience, a payphone is located on the main concourse behind Section 137. This phone is equipped with TDD capabilities (Telecommunications Device for the Deaf)

Personal Care Attendant Policy Lincoln Financial Field will provide complimentary admission for government-funded personal care attendants (PCAs) whose attendance is required to enable ticketed guests with severe disabilities (i.e., individuals who require around-the-clock assistance with all aspects of daily life) to attend events.  Depending on the nature of the event and the location of the guest’s seat, the PCA will either be provided a seat or will be directed to a location in proximity to the guest where the PCA may stand (which may or may not be in view of the event).  The PCA shall not participate in any services and attractions separate and apart from the guest who requires the assistance of the PCA.

Any request for complimentary admission for a PCA must be made at the time of purchase of the guest’s ticket and through the Eagles Ticket Office at (215) 463-5500.  The tickets must be picked up in person at the Eagles Ticket Office and the guest and PCA must both be present.

If Lincoln Financial Field discovers that the guest or PCA has misrepresented the purpose of the PCA’s attendance, or that the PCA has acted as a guest instead of performing the functions of the PCA while at an event, Lincoln Financial Field reserves the right to take all appropriate action including ejecting both the PCA and guest from the event and barring the PCA and guest from future entry.

Prohibited Items and Behavior
In conjunction with the National Football League and for the safety of our fans and employees, the following are prohibited:

  • Abusive, foul or disruptive language or clothing
  • Alcohol
  • Animals (except service dogs to aid guests with disabilities)
  • Bottles, cans and beverage containers of any kind*
  • Clear bags larger than 12″x6″x12″ and all non-clear bags
  • Clothing containing wires, batteries or other electronic components
  • E-cigarettes and Vaporizers
  • Fireworks, firearms and weapons of any kind
  • Food not wrapped in clear plastic*
  • Hard sided coolers*
  • Laptops
  • Laser pointers
  • Noisemakers (including but not limited to air horns, cowbells, whistles and instruments)
  • Purses, binocular and camera cases larger than 6.5″x4.5″
  • Resale of tickets
  • Signs or flags on sticks or poles/Selfie Sticks
  • Smoking (except in designated areas)
  • Sports Balls (including but not limited to football, soccer, lacrosse)
  • Strollers
  • Thermoses
  • Throwing objects
  • Trespassing, soliciting, peddling and loitering
  • Umbrellas
  • Unmanned and Remote Controlled Aircraft Systems
  • Video cameras and the use of video capable cell phones for video recording
  • Any other item or action deemed dangerous or inappropriate

* Exceptions will be made for those with medical requirements and/or special needs.

  • Any attempt to bring alcohol into the stadium will be considered a violation of the Code of Conduct and may result in the fan being ejected, arrested or tickets being revoked. All persons and/or their belongings are subject to search. Violators of the rules of any State or City laws will be refused admission, asked to leave or ejected from stadium property. Fans are encouraged to return prohibited items to their vehicles. Lincoln Financial Field cannot safeguard items which are not permitted to be brought into the stadium.

Radios Hand-held radios for personal use are allowed in the stadium as long as they are not larger than 12″ x 12″ x 12″ and do not distract from the enjoyment of other fans. For the comfort of those seated around you, headphones are encouraged.

Radio Broadcasts 94WIP is the flagship radio station of the Philadelphia Eagles and will broadcast all Preseason, Regular Season and Playoff contests. Game day broadcasts can also be heard on Sportsradio 94WIP as well as Eagles radio network affiliates across Pennsylvania, New Jersey and Delaware. The Eagles pre-game show, heard exclusively on 94WIP, is broadcast LIVE from the HeadHouse Plaza at Lincoln Financial Field.

Recycling Please refer to the Go Green! program for more information on green initiatives at Lincoln Financial Field and within the Philadelphia Eagles organization.

Red Zone Seats Eagles fans within the first two rows of Sections 128 to 131 in the North end zone are members of our Red Zone. Red Zone members enjoy access to an all-inclusive pre-game buffet before every home game. Other benefits of membership include halftime access to the Red Zone Lounges, pre-game sideline passes and a luncheon at Training Camp. For additional information on our Premium seating areas, please call the Premium Services Hotline at 267.570.4150 or send an email to
clubseats@LincolnFinancialField.com.

Re-Entry Fans may not exit and re-enter the stadium using the same ticket. However, in case of an emergency, you may receive permission from a Gate Chief, who will permit re-entry to the stadium at the same gate. In addition, you will be required to go through the security search process for a second time. Fans who leave the stadium, without scanning a ticket out by a Gate Chief, will not be permitted to re-enter the stadium with the same ticket.

Reporting Fan Conduct Fans safety and comfort are an important priority for at Lincoln Financial Field. In the interest of maximizing the fan experience, any disruption by another fan should be reported to the nearest event staff, security personnel, or Philadelphia police. Fans may request assistance by sending a text message to 78247 followed by the word ASSIST <space> the situation and location or calling our In-Stadium Hotline at (267) 570.4444 or by. Contacting either of these lines will put fans in a direct dialogue with a member of our security personnel. We encourage fans to program this information into your cell phone. Additionally, fans can find this contact information on seat backs, cup holders and signage throughout the stadium.

Restrooms There are public restrooms (men, women and family) conveniently located throughout the stadium. All restrooms are accessible to our fans with disabilities.

Safe In The Seat Program Children and fans can receive a free ID bracelet to assist in reuniting lost children and fans with their appropriate parties. These bracelets are available at all Guest Services Booths located on the concourse behind Sections 121, 136, 206 and 226 and Concierge Desks on all Premium Levels. Safe in the Seat bracelets are not valid in place of a ticket. For help with a lost child or fan, please notify your nearest event staff, security personnel, Philadelphia Police, Guest Services Booth or Concierge Desk.

Scoreboard Messages Personalized messages can be displayed on the scoreboard of Lincoln Financial Field during an Eagles home game. Advance registration and a $25 donation made payable to Eagles Youth Partnership is required and is subject to availability. For more information, please call 215.463.2500. Lincoln Financial Field is not able to page fans using scoreboard messages.

Service Animals Service animals or those in training for guests with disabilities are permitted in Lincoln Financial Field. Please see a Game Day Staff member if any accommodations are required.

However, due to tight seating arrangements and means of egress issues for large numbers of fans, the Eagles reserve the right to relocate patrons with service animals to the closest accessible seating area. We strongly urge patrons who plan to bring a service animal to a Lincoln Financial Field event to contact the Lincoln Financial Field ticket office at 215-463-5500 as soon as possible for potential seat relocating purposes.

Smoking
The City Ordinance of Philadelphia prohibits smoking in public places and workplaces, including sports facilities. This policy includes the preclusion of e-cigarettes and vaporizers. At Lincoln Financial Field, smoking is PROHIBITED in ALL AREAS of the stadium. Designated smoking areas are available in the following locations.

  • HeadHouse Plaza
  • Outside the Verizon Wireless Gate across from Section 101
  • Outside the south of the stadium across from Section 113
  • Outside each Club and Suite entry (Club & Suite fans only)

Violators of this policy may be ejected from the stadium. All Season Ticket Members are responsible for their conduct as well as the conduct of their fans and/or persons using their tickets

Special Events at Lincoln Financial Field With our wide variety of spaces and amenities, Lincoln Financial Field is the perfect place to host an event of any size. Each of our spaces offers a unique atmosphere that can be customized with seating arrangements and decor to suit your needs. With an experienced staff ready to guide you through the process of planning an event in one of our marquee spaces, we will work with you to create an unforgettable event. Book your event today! Call 215.677.6100 or send an email to specialevents@LincolnFinancialField.com.

Standing Fans that enter Lincoln Financial Field are encouraged to enjoy the event from the comfort of the seat that is indicated on their ticket. Please keep in mind that when you stand, you block the view of other Fans seated behind you. It is not the Eagles intent to limit enjoyment of the game and cheering after great plays, but continuous standing in the seating areas will not be tolerated. Please follow the direction of event staff, security personnel and Philadelphia Police.

Suites There are 172 Luxury Suites at Lincoln Financial Field. They are located in six (6) separate areas throughout the stadium:

  • 71 Lower Level Suites (34 rows off of the field on the east and west sides of the stadium)
  • 10 Red Zone Suites (HeadHouse)
  • 14 Presidents’ Club Suites (stacked on top of the Lower Level Suites on the west side of the stadium)
  • 77 Club Level Suites (above the Club Level seating on the east & west sides of the stadium).

For additional information on our Premium seating areas, please call the Premium Services Hotline at 267.570.4150 or send an email to clubseats@LincolnFinancialField.com.

Taxi Service Taxi cabs are available at the northeast corner of Broad Street and Pattison Avenue, directly next to the Broad Street Line subway station. Taxis are staged at this location for drop off pre-game and pick-up post-game. Please refer to the Designated Driver program and MADD (Mothers against Drunk Driving) for more information on responsible drinking at Lincoln Financial Field.

Television Broadcasts Preseason games will air on selected networks, local or national, depending on the game date. All Eagles regular season games are controlled by the NFL’s national network partners (NBC, CBS, FOX, ESPN and NFL Network). Check local listings for channels and times.

Text Message Service Fans who wish to report issues and concerns, ask for information or call for assistance in a fast, easy and convenient way can do so by texting our GuestASSIST text message service. Send your text to 78247 then the word ASSIST <space> your issue and location. Stadium personnel are trained to respond quickly and accordingly. Standard SMS text rates may apply.

Tickets The Eagles Ticket Office is located in the HeadHouse Lobby at the North side of the stadium, open Monday through Friday; 9 am to 5 pm. Hours are extended to accommodate the needs of specific events. For ticket information, call 215.463.5500, Ticketmaster at 215.336.2000, send email to tickets@LincolnFinancialField.com or visit PhiladelphiaEagles.com/tickets/index.html.

Ticket Policy We value the enthusiasm of our fans, but ask that all fans exercise good judgment and observe our Code of Conduct. Fans should respect the rights of others by displaying proper decorum.

All Season Ticket Holders are responsible for their conduct as well as the conduct of their fans and persons using their tickets. Violations, by Season Ticket Holders or anyone, may result in revoked account privileges without reimbursement to the Season Ticket Holder, persons using their tickets and/or the holder of the ticket license at the discretion of the Philadelphia Eagles and Lincoln Financial Field.

For more information regarding tickets, you can contact the Eagles Ticket Office at Lincoln Financial Field by calling 215.463.5500 or via email at tickets@LincolnFinancialField.com.

Fans are required to possess their ticket stub, at all times, once they enter the stadium. Fans must show their ticket to any stadium staff member when requested to do so. Failure to produce a valid game day ticket may result in ejection from the stadium.

Children two (2) years of age and under do not need a ticket to enter Lincoln Financial Field.

Ticket Replacement Policy (Lost or Stolen Tickets) Only the account holder of record may request and receive replacement tickets. Requests must be made in writing to the Eagles Ticket Office with proof of identification. In the case of stolen tickets, a copy of the police report must be submitted. Replacement tickets will be issued at the discretion of the Eagles Ticket Office and may not be available until the day of the event. Account Holders caught fraudulently requesting replacement tickets are subject to account revocation. Fax written requests, with proof of identification, to 267.570.4040. For more information on this policy, please contact the Eagles Ticket Office at 215.463.5500 or via email at tickets@LincolnFinancialField.com

Touchdown Club The Touchdown Club is located in a 9,000 square foot private lounge that is located on the West side of the stadium. Touchdown Club members have access to this area from gates opening until one (1) hour post-game (hours of operation follow the Club and Suite hours of operation). During the event, the majority of Touchdown Club members are seated within Sections 101 and C1. Membership includes parking and the majority of the members park in Lots E and K. In addition, members have access to the Club Lounges and all general areas of the stadium. They do not have access to the Red Zone Lounge, South Lounge, Presidents’ Club or any of the Suites. For additional information on the Touchdown Club, please call the Premium Services Hotline at (267) 570-4150.

Tours Of Lincoln Financial Field Based on availability, group (10 or more) and walk-up tours of Lincoln Financial Field are available on non-event days. Fans will get a behind-the-scenes perspective of Lincoln Financial Field that a majority of fans never see. Based on availability, the tour includes: press box, Eagles or Temple locker room, press interview room, field, broadcast booth, a Suite and much more! To schedule a tour, call the Tour Hotline at 267.570.4510 or http://www.lincolnfinancialfield.com/stadium-tours/  for more information.

Tunnel Club The Tunnel Club is a newly renovated, private hospitality area located in the home team tunnel. The 58 Tunnel Club Members have access to this lounge two (2) hours prior to kick off until one (1) hour postgame (hours of operation follow the Club and Suite hours of operation). In game, Tunnel Club Members have their own luxury seats located on the field, just behind the south end zone, and access their seats using the home team tunnel. In addition to access to the Tunnel Club, members enjoy valet parking as well as in-seat food and beverage service. Members do not have access to the Touchdown Club, Red Zone Lounge, South Lounge, Presidents’ Club or any of the Suites. For additional information on the Tunnel Club, please call the Premium Seating Hotline at (267) 570-4150.

Unmanned and Remote Controlled Aircraft Systems  Use of unmanned or remote controlled aircraft systems (collectively, “Aircraft Systems”) at Lincoln Financial Field, including its surrounding parking areas,  is prohibited at all times.  In addition, among other things, the FAA prohibits use of Aircraft Systems up to 3,000 feet above the ground and within 3 nautical miles of Lincoln Financial Field beginning 1 hour before an event until 1 hour after an event.  Violations of this policy may result in a fine and/or your arrest and imprisonment for up to one year.

VIP Will Call The VIP Will Call windows are located at the Panasonic Club and Suites entrance and also at the SCA Club and Suites entrance. Tickets are available here for fans with seating locations that include Club Seats, Suites, Presidents Club, Touchdown Club and the Red Zone Suites.

Water Fountains All water fountains are accessible to our fans with disabilities. Water fountains can be located on the concourse behind Sections 103, 118, 122, C3, C19, C24, C38, 204 and 222.

Website And Internet Visit PhiladelphiaEagles.com for the latest information on the Eagles. You won’t want to go anywhere else to catch up with the Eagles. Read daily features, On the Inside columns and answer our Daily Poll. Also, visit LincolnFinancialField.com for information, maps, seating guides, Premium Seating purchases, special event news and for exclusive looks inside the finest venue in all of sports!

Wheelchairs A limited number of wheelchairs are available for transporting fans from the gates to their stadium seating location. Fans may arrange for pre-eventwheelchair assistance by contacting a Gate Supervisor at any entrance. Fans needing assistance post-event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind Sections 121, 136, 206 and 226. Fans in Suite areas should contact the Concierge desk on their level to request a wheelchair escort of additional assistance. Fans are asked to supply their own wheelchair if they need one for the duration of the game.

Will Call The Will Call windows are located at the northwest side of the HeadHouse Plaza, next to the XFINITY Gate (formerly Comcast Gate). Will Call always opens at least 3 hours prior to kickoff. To claim tickets at will call, fans must show proper identification that matches the name on the tickets. Lincoln Financial Field does not accept any responsibility for third party will call.